Shipping policy
Where we ship
We currently ship to addresses within the United States only.
Shipping cost
Shipping is free on all orders.
Processing time
Orders are processed within 1–3 business days (Monday–Friday, excluding US holidays). You will receive a confirmation email with a tracking number as soon as your order ships.
Delivery time
Delivery times depend on where your item ships from. The estimated delivery time is shown on each product page:
- Items shipped from our US warehouse: 3–7 business days
- Items shipped from our international warehouse: 8–14 business days
Delivery times are estimates and may be longer during holidays or peak seasons. For Christmas delivery, we recommend ordering early. See the product page for the recommended order date.
Multiple items
If you order several items, they may arrive in separate packages.
Taxes and duties
All prices include any import duties. You will not be charged anything extra on delivery. Applicable US sales tax is calculated at checkout.
Tracking your order
Use the tracking number in your shipping confirmation email to follow your package. Tracking can take up to 48 hours to update after shipping.
Lost, delayed or damaged packages
If your order has not arrived within 30 days of shipping, or arrives damaged, please contact us. See our Refund & Replacement Policy for details.
Wrong address
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer, but we will do our best to help.